PRIVACY STATEMENT

At Expert TA, protecting our customers’ privacy is essential. Our privacy policy is stated here for your information.

Expert TA provides educational software that performs online grading of tutorials and homework where both student grades and information are involved. Our company understands the sensitivity of this information and we are committed to protecting the privacy of its users. This privacy statement provides an overview of the terms and conditions surrounding the use of our system.

Expert TA is a secure site. All actions and transmissions including the login process and completion of material to be graded are encrypted using SSL. You will notice the URLs throughout Expert TA.s website are “https” rather than standard unsecure/unencrypted “http” connections. Security certificates issued by COMODO High-Assurance Secure Sever can be viewed for each page of our web application.

Expert TA will not in any way violate the privacy rights of any student/user as defined in the Family Educational Rights and Privacy Act (FERPA). This act (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The privacy act can be read in full at: https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html

Expert TA will not sell, or in any way disclose, any user information (student, instructor, institution, or otherwise) to any third party. Expert TA will not use the provided information in any way, email or otherwise, for marketing purposes. The singular purpose of this information in the system is for educational and instructional use as is associated with the specific class.

For Expert TA to ultimately produce a grade-sheet view where students’ grades are presented to an instructor, this information (students names, emails, grades, etc…) must be stored in our database. Expert TA stores information about student grades in such a way that no unauthorized users can access the data. Furthermore each student is assigned a GUID or Globally Unique Identifier, grades are stored with this unique number rather than any recognizable information such as name or email. Expert TA administrators and programmers may analyze data, for such purposes as monitoring and improving system performance or analyze data or activity in order to perform system or educational enhancements, but will not see student information and grades together during the course of regular monitoring and maintenance. Expert TA has tools that allow us to perform analytics and diagnostic calculations both system wide, and for individual classes. When system-wide analysis is done, individual student information is never visible. When analysis is done for an individual class, student names are only visible in the form of the reports being provided to the instructor for that class.

Expert TA administrators will not view individual student data unless requested by the instructor. Expert TA support administrators do have the ability to log into both student and instructor accounts in order to help troubleshoot problems and provide customer support. In addition to grade data, Expert TA has the ability to access detailed logs that show actions and time stamps of student users. When there are questions about academic misconduct, an instructor may request detailed log data for students in his or her own class. This log data may only be requested by and supplied to the “instructor of record” for the course. Expert TA employees will not view individual grade data for students outside of direct requests made by class instructor, or by the individual student. Grade data may be requested by either the “instructor of record” for the course, and a student user my request his or her own data.

Expert TA will do everything possible to respect and help maintain the privacy of its users.

Sincerely,

Jeremy Morton, Ph. D. – CEO and Founder

Expert TA is easy to use, provides great value, and gets the job done at a better price; it really does a good job. The problems are a cut above what I have seen in other web-based homework. They are more complex and detailed. They have more different parts and each one of the problems addresses another aspect of physics.
Hector Mireles, Associate Professor of Physics, California State Polytechnic University, Pomona, CA

I went with Expert TA because I had been using a publisher’s system and all of the answers to all of the questions were available on Google.
Simon C. Capstick, Ph.D., Associate Professor, Department of Physics, Florida State University, Tallahassee, FL

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