Careers With Expert TA

Are you interested in making an impact with a business that’s evolving the education industry? Do you believe, as we do, that technology and creativity are the keys to innovation? If so, we would like to hear from you.

We’re a young company, constantly looking for high energy, creative self-starters who are passionate about what they do.

We invite you to our open positions (see below) by submitting your resume and a brief pitch on why you want to join the Expert TA team.


Current Open Positions


Anatomy and Physiology Content Developer


Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma.

Expert TA is a young Educational Technology company based in downtown Tulsa, Ok. Our clients are major colleges, universities, and high schools. These include Ivy League schools, as well as dozens of institutions in the U.S. News and World Reports list of top Colleges and Universities. On a local level, Expert TA is utilized by every major university in the state of Oklahoma.

If you like working on a team, appreciate a good challenge, are willing to learn new things, and want to do something that makes a difference in a positive way — Expert TA may be the right place for you.

Job Purpose And Responsibility:

Expert TA is seeking a full or part-time employee to add to our team. This individual would help to develop instructional material for introductory anatomy and physiology courses. These materials may range from end-of-chapter style homework questions adapted for use in an online homework system, to PowerPoints or lecture notes for instructors to use in a classroom setting.

The initial responsibilities for this position would be to design and help to enter questions of various types from existing material such as the OpenStax A&P textbook. The question types are similar to what we have developed for Expert TA Biology and include: Multiple Choice, True/False, Drag-and-Drop Labeling, Sorting/Classifying, Ranking/Ordering, and Fill-in-the-Blank reading. This individual will also be given the opportunity to develop other instructional materials and exercises.

Skills and Qualifications:

Required

Degree in Biology, Pre-Med, Medicine or closely related major. PowerPoint skills, Technically proficient with ability to learn new software quickly, Organization and time management, Web research, Ability to meet deadlines, Capable of independent work with limited direct supervision, Professionalism, Problem Solving, Ability to work on a team (“People Person”).

Desired Skills

Graphical design skills including: Adobe Photoshop, Illustrator or In-Design, Mathematics background, Physics background, Project management and organization, Html, CSS, Programming background.


Web Application Developer / Programmer

.NET Web Application Developer

Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma. We are always on the lookout for in-state talent, as well as talented web developers from across the country. Our ideal candidate would be able to relocate and work with us at our downtown Tulsa offices, but we do not want to rule out very qualified individuals who are not in a position to move at this time.

Develop and maintain education based SAAS applications utilizing C# .NET / ASP.NET / AJAX / SQL Server.

  • Team Developer working closely with the Lead developer to design, code, test and support windows and web applications.
  • Investigate and develop skills in new technologies
  • Provide technical support including after hours support.

Skills:

  • Expert knowledge of C# and the .NET framework 4/4.5
  • Solid understanding of HTML/JavaScript/CSS/XML
  • Deep knowledge of object-oriented programming and/or design
  • Familiar with relational database design specifically SQL Server
    • Tables /Views
    • Stored Procedures / User Defined Functions
    • Performance Indexing
  • Experience with Visual Studio 2010/2012 utilizing Team Foundation Server
  • Experience with Windows and Web Services
  • Experience with 3rd Party components such as Developer Express
  • Experience with Microsoft Enterprise Library
  • Knowledge of web-related technologies and frameworks such as AJAX and jQuery
  • Knowledge of threaded application programming.

Requirements:

  • Provide professional experience and education background
  • List technology and language experience rating from 1 to 10 current proficiency


Inside Sales / Account Executive

Job Purpose And Responsibility:

The ideal candidate will support the Expert TA’s sales and marketing teams and will directly engage with many of our potential clients. When individual instructors, or entire departments, decide to use the Expert TA system, the account executive would function to help establish instructor accounts, customize the program as possible to suit any particular needs, and offer training to help an instructor or entire department get started with using the system.

Employees are responsible for maintaining the highest level of customer service in support of internal teams and client relationships.

At Expert TA you would:
Work with sales, marketing, and product delivery teams to support the company’s internal needs as well as the clients.
Work with and become part of the sales team to make sure all client relationships are being cultivated and assist where needed.
Build strong relationships with faculty and university leadership in order to become a trusted adviser.
Become an expert with our software so that you can support the needs of clients.
Be involved with the development and execution of marketing efforts.

Job Duties:

  • Account Executive – As Expert TA grows and expands into new disciplines, we will need more and more account executives who will need training, oversight, and guidance from experienced individuals.
  • Inside Sales – The sales responsibilities will involve learning the Expert TA system in detail and engaging directly with clients to provide support and offer training sessions. The skills and knowledge would allow for a natural transition into a key account and enterprise-level sales role.

What you need for this position:

  • Previous Sales experience
  • Bachelor’s degree
  • Strong computer skills and ability to quickly learn and apply new technologies
  • Strong written and verbal communication skills
  • Ability to follow through independently, executing well-defined objectives
  • Strong aptitude in Math and Sciences
  • Good interpersonal skills
  • Customer service and account management experience
  • Technology consulting

Additional Company Information:

Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-oriented incentive programs. At Expert TA we believe each employee, regardless of their responsibility, can make a difference for our clients, the software program and for themselves. Expert TA is built on a strong foundation of integrity, community and leadership. We are an equal opportunity employer.


Digital Textbook Graphics Designer


Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma.

Expert TA is a young Educational Technology company based in downtown Tulsa, Ok. Our clients are major colleges, universities, and high schools. These include Ivy League schools, as well as dozens of institutions in the U.S. News and World Reports list of top Colleges and Universities. On a local level, Expert TA is utilized by every major university in the state of Oklahoma.

If you like working on a team, appreciate a good challenge, are willing to learn new things, and want to do something that makes a difference in a positive way — Expert TA may be the right place for you.

Job Purpose And Responsibility:

Expert TA is seeking a full-time, permanent employee to add to our team. This individual would work with science authors in fields such as physics, biology, and astronomy to edit, create, and overall bring images and illustrations to life for their associated subjects.

Responsibilities for this position include collaboration with team-members and outside authors. Editing of existing images and production of new images for educational use in a digital environment.

This person is also comfortable learning skills in other areas as dictated by business needs. Expert TA’s culture encourages cross-pollination of ideas, and as such there will be opportunities to work with other departments within the company on a variety of interesting projects.

Skills and Qualifications:

Required

Advanced/Expert in Adobe Photoshop and Illustrator for editing, and creation of images, Technically proficient with ability to learn new software, Organization and time management, Web research, Ability to meet deadlines, Capable of independent work with limited direct supervision, Professionalism, Problem Solving, Ability to work on a team (“People Person”), Mindfulness for consistency and attention to details, Good communication skills.

Desired Skills

Typography, Interactive Media, WordPress, CSS, Audio/Video, Project Management, and a few STEM classes taken at college-level. Strong desire to succeed and be a part of a growing, successful team. Email resume and portfolio to main@theexpertta.com


Physics Content Developer


Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma.

Expert TA is a young Educational Technology company based in downtown Tulsa, Ok. Our clients are major colleges, universities, and high schools. These include Ivy League schools, as well as dozens of institutions in the U.S. News and World Reports list of top Colleges and Universities. On a local level, Expert TA is utilized by every major university in the state of Oklahoma.

If you like working on a team, appreciate a good challenge, are willing to learn new things, and want to do something that makes a difference in a positive way — Expert TA may be the right place for you.

Job Purpose And Responsibility:

Expert TA is seeking a full or part-time employee to add to our team. This individual would help to develop instructional material for introductory physics courses. These materials may range from end-of-chapter style homework questions adapted for use in an online homework system, physics instructional videos, and PowerPoints or lecture notes for instructors to use in a classroom setting.

The initial responsibilities for this position would be to perform data entry of existing physics problems into the Expert TA system. The existing problems and solutions will be provided, and the primary responsibility will be to modify these to make them appropriate for use in an online setting. There are opportunities for motivated individuals to apply their creativity and contribute to Expert TA’s existing collection of education materials.

Skills and Qualifications:

Required

Bachelor of Science in Physics or closely related major, PowerPoint skills, Technically proficient with ability to learn new software quickly, Organization and time management, Web research, Ability to meet deadlines, Capable of independent work with limited direct supervision, Professionalism, Problem Solving, Ability to work on a team (“People Person”).

Desired Skills

Graphical design skills including: Adobe Photoshop, Illustrator or In-Design, Mathematics background, Biology background, Project management and organization, Html, CSS, Programming background.


Customer Technical Support


Compensation: Salary depending on skill level and experience

Location: Expert TA’s headquarters are in Tulsa, Oklahoma.

Customer Technical Support Job Summary
Expert TA is an educational software company providing online homework and digital resources to hundreds of colleges and universities throughout North America.

Expert TA is currently seeking a customer service oriented Technical Support agent. This agent will provide high-level support for users via communication by email, phone, and live web-based support sessions. Excellence in customer service is a must. A background in technical support is preferred, as the agent will be working in several systems to answer and solve computer-based inquires. Ideal candidates will be comfortable researching, diagnosing, troubleshooting, and identifying solutions to resolve any issues presented in a timely manner.

This person will also need to be comfortable learning skills in other areas as dictated by business needs. Expert TA’s culture encourages cross-pollination of ideas, and as such there will be opportunities to work with other departments within the company on a variety of interesting projects.

At Expert TA we do the right things for the right reasons. Teachers trust us to provide them with great service and products that are innovative, efficient, and tailored to their needs. We love solving challenging problems by finding simple and elegant solutions. We strive to make a positive difference in both the students’ and teachers’ lives. At Expert TA we have a flexible, “common sense” approach to balancing work and life. If you believe this sounds like an environment that fits your personality, please apply

Job Duties and Responsibilities
· Able to demonstrate problem-solving skills and take ownership of customer issues
· Initiative, focus, and follow-through needed to see problems through to completion
· Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
· Ability to work well in a team environment
· Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
· Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
· High level of attention to detail.
· Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues

Job Requirements and Qualifications
· High School diploma required, Associates degree or some college experience preferred
· Experience in technical support, IT support, or customer service
· Aptitude for problem-solving and working through complex issues
· Excellent customer service skills
· Excellent written and verbal communication skills
· Ability to focus and follow-through to the resolution of issues

Optional Skills
· Strong Microsoft Excel Skills would be a plus
· Adobe Suite experience
· ZenDesk Customer Service Tool experience
· General office IT experience
· WordPress
· Experience with HubSpot, SalesForce, or any CRM software

Expert TA values diversity in the workplace. We are an equal opportunity employer and encourage all who believe they are qualified to apply.